Refund policy

Last Updated: September 01, 2026

At TALUMENA, we want you to feel confident in your purchase. This Return &
Refund Policy explains the TALUMENA 90-Day Money-Back Guarantee and how to
request a return or refund for eligible purchases made directly through
talumena.com.

TALUMENA is operated and distributed by ZEMSON GROUP LLC.

90-DAY MONEY-BACK GUARANTEE

We offer a 90-Day Money-Back Guarantee on eligible purchases made directly
through talumena.com.

If you are not satisfied with an eligible TALUMENA purchase, you may request
a refund within 90 calendar days after the carrier-confirmed delivery date.

All refund requests are reviewed by our support team. Depending on the
circumstances of your request, we may issue a refund without requiring a
return, or we may require that the product be returned before a refund is
processed.

HOW TO REQUEST A REFUND

To request a refund, email our support team at:

support@talumena.com

Please use the subject line:

Refund Request

In your email, include:

• Your full name
• Your order number, if available
• The email address used to place your order
• A brief description of your request

You can find your order number in your order-confirmation email.

WHEN TO REQUEST A REFUND

Refund requests must be submitted within 90 calendar days after the
carrier-confirmed delivery date.

Requests submitted after the 90-day period may not be eligible for a refund.

WILL I NEED TO RETURN MY PRODUCT?

A return may be required depending on the circumstances of your refund
request.

If a return is required, our support team will provide return instructions,
including the authorized return address. Please do not send any product back
unless TALUMENA has instructed you to do so.

Products returned without authorization, returned to an incorrect address,
or sent back outside the return process may not be eligible for a refund.

RETURN SHIPPING COSTS

If a return is required, return-shipping costs are the customer’s
responsibility unless otherwise required by applicable law or confirmed by
TALUMENA in writing.

We recommend using a trackable shipping service and keeping your tracking
information until your return has been received and processed.

REFUND AMOUNT

If your refund request is approved, TALUMENA will refund the eligible product
purchase price paid for the applicable order or item.

Unless required by applicable law or expressly confirmed by TALUMENA in
writing, original shipping charges, shipping-protection charges, taxes,
duties, return-shipping costs, and other non-product fees are not refundable.

WHEN WILL I RECEIVE MY REFUND?

Once a refund has been approved and processed, it will be issued to your
original payment method.

Refunds generally appear on your original payment method within 5–10 business
days after processing. Your financial institution, payment provider, or card
issuer may require additional time to post the refund to your account.

CANCELLATIONS

If you need to cancel or change an order, contact support@talumena.com as
soon as possible. We will make reasonable efforts to assist, but we cannot
guarantee that an order can be modified or cancelled once it has been
processed, billed, or shipped.

Subscribe & Save customers must submit cancellation requests at least 48
hours before their next scheduled billing date to avoid the next recurring
charge. For more information, please review our Cancellation Policy:

https://talumena.com/pages/cancellation-policy

NON-ELIGIBLE PURCHASES

The 90-Day Money-Back Guarantee applies only to eligible purchases made
directly through talumena.com.

Purchases made through third-party retailers, marketplaces, resellers, or
other unauthorized sellers must be addressed with the original place of
purchase and are not covered by this policy.

We reserve the right to deny refund requests that involve suspected fraud,
abuse of this policy, unauthorized resale, chargebacks made before we have
had a reasonable opportunity to review the request, or other misuse of our
return process, to the extent permitted by applicable law.

IMPORTANT DISCLAIMER

These statements have not been evaluated by the Food and Drug Administration.
This product is not intended to diagnose, treat, cure, or prevent any disease.

CONTACT US

For questions about returns, refunds, or the 90-Day Money-Back Guarantee,
please contact us:

TALUMENA
Distributed by: ZEMSON GROUP LLC
63 N. Burritt Ave
Buffalo, WY 82834
USA

Email: support@talumena.com
Website: talumena.com