Terms of service

Last Updated: September 01, 2026

IMPORTANT — PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE ACCESSING, USING, OR PLACING AN ORDER THROUGH TALUMENA.COM. THESE TERMS CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS, INCLUDING DISCLAIMERS OF WARRANTIES, LIMITATIONS OF LIABILITY, AUTOMATIC-RENEWAL TERMS FOR SUBSCRIBE & SAVE PURCHASES, AND A DISPUTE-RESOLUTION PROVISION.

THESE TERMS FORM AN ESSENTIAL BASIS OF OUR AGREEMENT. PLEASE PRINT OR SAVE A COPY FOR YOUR RECORDS.

TALUMENA is operated and distributed by ZEMSON GROUP LLC ("TALUMENA," "we," "us," or "our").

These Terms of Service ("Terms") govern your access to and use of https://talumena.com, including related pages, subdomains, services, communications, and content (collectively, the "Site"), as well as purchases of TALUMENA products through the Site.

By accessing, browsing, using, or placing an order through the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, do not use the Site or place an order.

These Terms are governed by the laws of the State of Wyoming, without regard to conflict-of-law principles, except where applicable law requires otherwise.

  • Use the Site for any unlawful, fraudulent, or unauthorized purpose

  • Attempt to gain unauthorized access to the Site, customer accounts, payment systems, or related networks

  • Interfere with, disrupt, damage, or overload the Site or its security features

  • Upload or transmit viruses, malware, or other harmful code

  • Collect, scrape, harvest, or track personal information of other users

  • Submit false, misleading, or fraudulent information

  • Infringe, misuse, or violate TALUMENA's intellectual-property rights or the rights of any third party

  • Use automated means to access, monitor, copy, or interact with the Site without our prior written permission

  • Post, submit, or transmit unlawful, abusive, defamatory, threatening, obscene, discriminatory, or otherwise objectionable content

We may suspend or terminate access to the Site at any time if we reasonably believe you have violated these Terms, engaged in fraudulent activity, or created risk or potential legal exposure for TALUMENA or others.

4. Products for Personal Use

Products sold through the Site are intended for personal, household use only. You may not resell, redistribute, export, modify, or use TALUMENA products for commercial purposes without our prior written consent.

We reserve the right to limit or cancel quantities purchased by any person, household, or order where we reasonably believe an order may be associated with resale, fraud, unauthorized distribution, or other improper activity.

5. Product Information and Important Disclaimer

TALUMENA products and Site content are provided for general informational and consumer-use purposes only. They are not intended to provide medical advice, diagnosis, treatment, or a substitute for advice from a qualified healthcare professional.

Always read and follow the product label, packaging, directions, warnings, and safety information before use. Stop use if irritation, discomfort, or an adverse reaction occurs. Consult a qualified healthcare professional before using a dietary supplement if you are pregnant, nursing, taking medication, have a medical condition, or are scheduled for laboratory testing.

IMPORTANT DISCLAIMER

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.


Individual experiences and results may vary. TALUMENA does not guarantee any specific cosmetic, wellness, hair, scalp, or other result.

Although we make reasonable efforts to present product descriptions, colors, packaging, ingredients, directions, pricing, promotions, availability, and other information accurately, errors, inaccuracies, omissions, or changes may occur. Product colors and appearance may vary depending on your device, display settings, production batches, and photography conditions.

We reserve the right to correct errors, update information, change or discontinue products, or cancel orders affected by an error, including after an order has been submitted, to the extent permitted by law.

6. Pricing, Availability, and Modifications

All prices are shown in U.S. Dollars unless otherwise stated. Prices, promotions, product descriptions, availability, and shipping charges may change without notice.

We may modify, suspend, or discontinue any part of the Site or any product at any time. We are not responsible for any modification, suspension, price change, or discontinuation, except as required by applicable law.

Any offer made on the Site is void where prohibited.

7. Payment

By submitting payment information, you represent and warrant that you are authorized to use the selected payment method and that the information you provide is accurate and complete.

You agree to pay all charges, including applicable taxes, shipping charges, and other disclosed fees associated with your order. Your bank, card issuer, or payment provider may impose additional fees, which are your responsibility.

Payments are processed through third-party payment processors. We do not control and are not responsible for the terms, policies, availability, or actions of third-party payment providers.

8. Order Placement and Acceptance

Your order submission and any automated order-confirmation email do not constitute acceptance of your order.

We reserve the right to accept, reject, limit, or cancel any order for any reason, including suspected fraud, pricing errors, inventory limitations, unauthorized resale, payment issues, or inaccurate order information.

If we cancel an order after payment has been collected, we will issue a refund to the original payment method for the applicable amount, subject to applicable law and payment-processing timelines.

We may request additional information before processing or accepting an order.

9. Shipping and Delivery

Accurate shipping information is required. You are responsible for providing a complete and accurate shipping address and contact information.

If you need to change or cancel an order, contact us as soon as possible at support@talumena.com. We will make reasonable efforts to assist, but we cannot guarantee that an order can be changed or cancelled after it has been submitted or processed.

Shipping times are estimates only and are not guaranteed. Delivery delays may occur due to carrier delays, weather, holidays, address issues, customs processes, or other circumstances outside our control.

Where permitted by law, carrier tracking or delivery confirmation constitutes evidence of delivery. We are not responsible for packages lost, delayed, stolen, or misdelivered due to an incorrect address supplied by the customer or circumstances outside our reasonable control.

10. Subscribe & Save Program

10.1 Subscription Enrollment

For certain eligible products, TALUMENA may offer a Subscribe & Save option (the "Subscription Program"). If you select Subscribe & Save at checkout, you authorize TALUMENA or its payment providers to charge your selected payment method automatically at the frequency shown at checkout until you cancel your subscription.

Eligible Subscribe & Save orders receive a 10% discount from the then-current applicable one-time purchase price, unless a different discount is clearly displayed at checkout. The applicable recurring price, discount, billing frequency, delivery frequency, and cancellation instructions will be displayed before you complete your subscription purchase.

10.2 Automatic Renewal and Charges

Your subscription will automatically renew at the interval selected by you at checkout unless you cancel before the applicable cutoff time for your next scheduled order.

You authorize us to charge your selected payment method for recurring subscription orders, including the applicable subscription price, taxes, shipping charges, and any other fees clearly disclosed at checkout.

The amount charged may change if product pricing, taxes, shipping charges, or subscription discounts change, as permitted by applicable law and subject to any notice required by law.

10.3 Managing or Cancelling Your Subscription

You may cancel, pause, skip, or modify your subscription through your subscription account portal, where available, or by contacting support@talumena.com.

To avoid being charged for your next scheduled subscription order, you must cancel at least forty-eight (48) hours before your next scheduled billing date.

Cancellation stops future recurring charges but does not cancel an order that has already been processed, billed, or shipped. We will provide a simple online method to cancel your subscription where required by applicable law.

10.4 Changes to Subscription Pricing or Terms

We may change the price, discount, eligible products, delivery frequency, or other terms of the Subscription Program. If a change materially affects your subscription, we will provide notice as required by applicable law before the change takes effect.

10.5 Failed Payments

If a recurring payment cannot be processed, we may retry the payment method you provided, request updated payment information, pause or cancel your subscription, or take other actions permitted by applicable law and our payment-service providers.

10.6 Subscription Policy

Additional terms applicable to Subscribe & Save purchases are available in our Cancellation Policy:

https://talumena.com/policies/refund-policy

11. Returns, Refunds, and 90-Day Money-Back Guarantee

TALUMENA offers a 90-Day Money-Back Guarantee on eligible purchases, subject to the terms, conditions, exclusions, and procedures described in our Return & Refund Policy.

If you are not satisfied with an eligible TALUMENA product, you may request a return within ninety (90) days after the carrier-confirmed delivery date. If your request is approved and your return is processed in accordance with our Return & Refund Policy, we will refund the purchase price paid for the eligible product to the original payment method.

Unless otherwise required by applicable law or expressly stated in our Return & Refund Policy, original shipping charges, shipping-protection charges, taxes, duties, and other non-product fees are not refundable.

To be eligible for a refund, you must:

  • Initiate the return request within 90 days after delivery

  • Follow the return authorization and return-shipping instructions provided by TALUMENA

  • Return the product, if requested, in accordance with our instructions

  • Provide order information and any additional information reasonably needed to verify the purchase and process the request

Products returned to sender, refused without authorization, sent to an incorrect address, or returned outside of our authorized return process may not be eligible for a refund.

Refunds are issued to the original payment method after an approved return is received and processed, or as otherwise provided in the Return & Refund Policy. Processing generally takes 7–10 business days after receipt of the return. Your bank or payment provider may require additional time before the refund appears in your account.

For complete details, including eligibility, exclusions, return procedures, and refund timing, please review our Return & Refund Policy:

https://talumena.com/policies/refund-policy

12. Email Marketing Communications

If you voluntarily provide your email address and opt in to receive marketing communications, you agree to receive promotional emails, product updates, and offers from TALUMENA.

You may unsubscribe from marketing emails at any time by using the "unsubscribe" link in the email or by contacting support@talumena.com.

Transactional and service-related communications, including order confirmations, shipping updates, customer-service responses, legal notices, and account-related messages, may still be sent when necessary.

For information about how we collect and use personal information, please review our Privacy Policy.

13. Third-Party Services and Links

The Site may contain links to third-party websites, tools, platforms, or services. We do not control and are not responsible for the content, availability, policies, privacy practices, products, or services of third parties.

Your use of third-party services is governed by the applicable third party's terms and privacy policies. You access third-party links at your own risk.

14. User Reviews, Testimonials, and Submissions

If you submit or post reviews, testimonials, photographs, videos, comments, questions, suggestions, ideas, or other materials to us or through the Site (collectively, "Submissions"), you represent that you have the necessary rights to provide them.

You grant TALUMENA a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, distribute, display, and create derivative works from your Submissions for business, marketing, advertising, promotional, product-development, and operational purposes, in any media now known or later developed.

We may, but are not required to, monitor, edit, remove, or publish Submissions. We may correct minor grammar, spelling, formatting, or length for clarity, provided we do not materially misrepresent the meaning of the Submission.

Testimonials and reviews reflect individual experiences and do not guarantee that other customers will have the same experience or results.

15. Intellectual Property

The Site and all content on it, including text, images, photographs, videos, graphics, designs, logos, trademarks, trade dress, product names, software, layouts, and other materials (collectively, "Content"), are owned by or licensed to TALUMENA or its licensors and are protected by applicable intellectual-property laws.

TALUMENA, its logos, product names, packaging, designs, and related marks are trademarks or trade dress of TALUMENA or its affiliates. You may not use, copy, reproduce, modify, distribute, display, publish, create derivative works from, or exploit any Content without our prior written permission, except for personal, non-commercial use of the Site in accordance with these Terms.

16. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE, ITS CONTENT, AND ALL PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

TALUMENA DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, RELIABILITY, AND SECURITY.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, FREE OF VIRUSES OR HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT GUARANTEE THAT PRODUCT INFORMATION, CONTENT, OR OTHER MATERIAL ON THE SITE WILL ALWAYS BE ACCURATE, COMPLETE, OR CURRENT.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TALUMENA, ZEMSON GROUP LLC, AND THEIR RESPECTIVE OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY; OR COST OF SUBSTITUTE PRODUCTS OR SERVICES ARISING OUT OF OR RELATED TO YOUR USE OF, OR INABILITY TO USE, THE SITE OR PRODUCTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TALUMENA'S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE, THESE TERMS, OR A PRODUCT WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO TALUMENA FOR THE PRODUCT GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY; OR (B) ONE HUNDRED U.S. DOLLARS ($100).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN THOSE JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

18. Dispute Resolution; Arbitration; Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS LEGAL RIGHTS, INCLUDING THE RIGHT TO FILE A LAWSUIT IN COURT, HAVE A JURY TRIAL, OR PARTICIPATE IN A CLASS ACTION.


Except where prohibited by law, you and TALUMENA agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, products, advertising, marketing, payment, order, Privacy Policy, or the relationship between you and TALUMENA will be resolved by binding individual arbitration, rather than in court.

The arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, unless the parties agree otherwise. The arbitration will be conducted by one neutral arbitrator. The Federal Arbitration Act governs the interpretation and enforcement of this arbitration agreement. To the extent consistent with the Federal Arbitration Act, Wyoming law will apply.

You and TALUMENA agree that arbitration will occur on an individual basis only. To the fullest extent permitted by law, neither party may bring or participate in any class, collective, consolidated, representative, or private-attorney-general action in arbitration or court.

Nothing in this section prevents either party from:

  • Bringing an individual action in small-claims court, if eligible

  • Seeking temporary or preliminary injunctive relief in a court of competent jurisdiction to protect intellectual-property rights, prevent unauthorized use of the Site, or prevent unauthorized access to systems

  • Pursuing a claim where arbitration or a class-action waiver is not enforceable under applicable law

Opt-Out Right

You may opt out of this arbitration agreement within thirty (30) days after your first purchase from TALUMENA by sending an email to support@talumena.com with the subject line "Arbitration Opt-Out."

Your email must include:

  • Your full legal name

  • The email address used for your order

  • Your order number, if available

  • A clear statement that you wish to opt out of arbitration

Your opt-out request will apply only to you and must be sent within the applicable 30-day period.

19. Indemnification

To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless TALUMENA, ZEMSON GROUP LLC, and their affiliates, owners, officers, directors, employees, contractors, suppliers, licensors, agents, and service providers from and against claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your violation of these Terms, misuse of the Site or products, violation of applicable law, infringement of a third party's rights, or Submissions you provide.

20. Governing Law

These Terms and any dispute not subject to arbitration will be governed by the laws of the State of Wyoming, without regard to its conflict-of-law principles, except where applicable law requires otherwise.

To the extent a dispute is permitted to proceed in court, you agree that exclusive venue will lie in the state or federal courts located in Wyoming, unless applicable law requires a different forum.

21. Electronic Communications

By using the Site or providing contact information to us, you consent to receive electronic communications from us. You agree that electronic communications, notices, disclosures, agreements, and records satisfy any legal requirement that such communications be in writing.

22. Changes to These Terms

We may update these Terms from time to time. The "Last Updated" date at the top of this page shows when these Terms were last revised.

Your continued use of the Site after changes become effective constitutes your acceptance of the updated Terms. If you do not agree to the revised Terms, you must stop using the Site.

23. Sever-ability; No Waiver; Assignment

If any provision of these Terms is found invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

Our failure to enforce any provision of these Terms is not a waiver of that provision or any other provision.

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations in connection with a merger, acquisition, sale of assets, reorganization, or operation of the Site.

24. Termination

We may suspend or terminate your access to the Site at any time, with or without notice, where permitted by law. Sections that by their nature should survive termination will survive, including sections relating to intellectual property, disclaimers, limitations of liability, arbitration, indemnification, governing law, and other legal provisions.

25. Contact Information

Questions about these Terms of Service should be sent to:

TALUMENA
Distributed by: ZEMSON GROUP LLC
63 N. Burritt Ave
Buffalo, WY 82834
USA

Email: support@talumena.com
Website: https://talumena.com

26. Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Subscription Policy, Shipping Policy, and any other policies or terms posted on the Site, constitute the entire agreement between you and TALUMENA concerning your use of the Site and purchases made through the Site.